1. About this Notice

We will not disclose any personal information contributed by you to any third party but Tranxnow may use such information for development of its platform, research purposes or as may be provided under applicable data privacy law in Nigeria[Please confirm if this is fine]. We may also use information provided by third parties such as social media sites and verification agencies. Information about you provided by other sites are not controlled by Tranxnow and we are therefore not liable for the content or accuracy of the information or the manner in which it is used.

2. Our purpose for collecting your personal information is to give you an efficient, enjoyable and secure customer experience. We may use your information to:

• Provide services and support including but not limited to reconcliiation of payments tracing of payments, formulating transaction reports and other related services[Please confirm if this is fine]
• Process transactions and send notices about your transactions to requisite parties;
• Verify your identity;
• Resolve disputes, collect fees, and troubleshoot problems;
• Manage risk, detect, prevent, and/or remedy fraud or other prohibited or illegal activities;
• Detect, prevent or remedy violations of policies, applicable terms or agreements;
• Improve our services by implementing aggregate customer preferences;
• Measure the performance of Tranxnow and improve content, technology and layout;
• Manage and protect our information technology infrastructure;
• Contact you at any time through the telephone number, email address or other contact details you supply;

We may take steps to contact you using the information you provide to us, for purposes including notifying you about your account, troubleshooting problems with your account, resolving a dispute, collecting fees or monies owed, polling your opinions through surveys or questionnaires, enforcing our policy or as otherwise necessary to service your account. Tranxnow will not request for your Personal Identification Number (PIN) or password from you.[Please confirm if this is fine]

3. Cookies and How We Use Them

Cookies are files utilized by websites and applications to identify your computer and store your preferences in order to present content, options or functions that more closely address your requirements. Our website uses cookies to track your activity for the duration of a session in order to enhance the quality of your use and attempt to customize our services to your requirements You may accept or refuse our cookies using your web browser’s settings. The quality of your use of our website or services may be affected by refusing cookies. We do not have access to or control over the cookies of any other websites including those of our partners, affiliates and service providers. We are therefore not responsible for their use of cookies.

4. How We Use Your Personal Data

We use your personal data to operate, provide, develop and improve the products and services that we offer, including the following: Registering you as a new customer. Processing and delivering your orders. Managing your relationship with us. Enabling you to participate in promotions, competitions and surveys. Improving our website, applications, products and services Recommending/advertising products or services which may be of interest to you. Complying with our legal obligations, including verifying your identity where necessary. Detecting fraud.

5. How We Protect Your Personal Information

During your use of our service, we may provide the corresponding party with information such as your name, account identification details, contact details, shipping and billing address, or other information needed to promote the integrity and security of the transaction. [Will this happen with your application? If not please delete] We may work with third parties, including merchants, to enable them receive or send payments from or to you using Tranxnow, view their payment transactions and other related account reconciliation services. In doing so, a third party may share information about you with us, such as your email address or mobile phone number, to inform you that a payment has been sent to you or when you attempt to pay a merchant or third party. We use this information to confirm that you are a Tranxnow customer and that Tranxnow as a collection and reconciliation [Please delete collection if it is only reconciliation that Tranxnow will be doing]platform can be enabled. We also validate your status as a Tranxnow customer or merchant. You accept that your pictures and testimonials on all social media platforms about Tranxnow can be used for limited promotional purposes by Tranxnow or its agents. This does not include your trademarks or copyright protected materials. Where your employee or representative, as part of the process of application for a service from Tranxnow or a third party, requires his/her data to be provided in support of such an application to Tranxnow or a third party, Tranxnow is obligated to avail such request, upon the employee giving the requisite authorization as the data owner, in the form prescribed by Tranxnow or the third party. From time to time we may send you relevant information such as product updates, new functionalities, tips on how to use our services and new service offerings. We may also share your personal information in compliance with local or international regulatory requirements, with fraud prevention and risk management agencies, with our service providers or in compliance with a court order.

6. Security

We will take necessary steps to keep your information secure. To prevent unauthorized access to your information, we have implemented controls and security safeguards at the technical and operational levels to ensure secure transmission of your personal data, including data encryption. Any data transmitted through our platform will be encrypted before transmission and decrypted at the receiving end. [Are you going to do this? If not, please delete]This is to ensure that data cannot be read during transmission.

7. Data Confidentiality Rights

Your information is regarded as confidential and will not be divulged to any third party except under legal and/or regulatory conditions. You have the right to request for copies of all information we keep about you, provided that you give us reasonable notice of such a request. While Tranxnow is responsible for safeguarding the information entrusted to us, your role in fulfilling confidentiality duties includes but is not limited to, adopting and enforcing appropriate security measures such as keeping your passwords, platform account details and other personal information confidential.

8. Third Party Websites

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct or erase your personal data, object to or restrict processing of your personal data, and unsubscribe from our emails and newsletters.

9. Further Details

Our website may contain links to other websites. Please note that Tranxnow is not responsible for and has no control over third party websites. We do not monitor or review the content of other websites which are linked from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us, and Tranxnow should not be regarded as the publisher of such opinions or materials. Please be aware that we are not responsible for the privacy practices, or content of any third party sites and we encourage our users to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to our site or accessed through our site yourself, before disclosing any personal information to it. Tranxnow will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information, whether foreseeable or not.